Privacy Policy
Last updated: March 2026
Skratch Attach (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit skratchattach.com and make purchases.
Information We Collect
- Order information: Name, email address, shipping address, and payment details (processed securely via PayPal).
- Newsletter signups: Email address when you subscribe to our mailing list.
- Usage data: Anonymous analytics data to improve our website experience.
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To send marketing emails (only if you opted in)
- To improve our products and website
- To respond to customer service inquiries
Payment Security
All payment processing is handled by PayPal (which also processes Venmo and credit/debit card payments). We never store your credit card information on our servers. PayPal is PCI DSS compliant and uses industry-standard encryption for every transaction.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We only share your information with service providers necessary to operate our store:
- PayPal — for secure payment processing (PayPal, Venmo, and credit/debit cards; PCI DSS compliant)
- Shipping carriers (USPS, UPS) — name and address to deliver your orders
- ShipStation — for calculating shipping rates (address data only, no payment info)
- Resend — for transactional and marketing email delivery
Data Retention
We retain your order data for as long as needed to fulfill your purchase, provide customer support, and comply with legal obligations (e.g., tax records). Newsletter subscriber data is retained until you unsubscribe. You may request deletion of your data at any time by contacting us.
Data Security
Your data is stored on secure servers protected by SSL encryption, firewall rules, and VPN-restricted administrative access. Database backups are created nightly. Credit card information is never stored on our servers — all payment data is handled directly by PayPal.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Unsubscribe from marketing emails at any time
- Request a copy of your data in a portable format
To exercise any of these rights, email us at skratchattach@gmail.com. We will respond within 30 days.
Cookies
We use essential cookies to maintain your shopping session (cart contents, authentication). We do not use third-party advertising cookies.
Contact Us
If you have questions about this privacy policy or your personal data, contact us at skratchattach@gmail.com.
Skratch Attach
100 W. Alisal St. #225
Salinas, CA 93901